Position Overview: The main mission of travel consultant is to be in charge of creating/quoting travel itineraries, answer questions, contact suppliers and guides to process the bookings and to provide the best service to our agents.
** Responsibilities:
• Advise, create outlines and Travel itineraries for Tour operators/ Travel agents
• Make quotations/proposals and reconfirm bookings with/for overseas agents
• Understand the existing and new products being offered by the company to be better able to fit the client requirements.
• Issues invoices in due time and assist accounting department with regard to payment.
• Ensure all sales are reported in Tourplan software for your sales report
• Strive to achieve a high ratio of conversions versus enquiries.
• Look to improve handling time and productivity by making suggestions on how to simplify or speed up work processes.
• Communicate and support guide/ operation/ sales member throughout the trip duration to identify and solve issues that may occur.
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